What really makes me very happy is that they have really good service - you ask and they always answer. Sometimes in the middle of the batch, we called to ask questions, and Osmar, especially, was always very calm. I didn't have much knowledge of coal when I entered this market and they had the patience to explain and help us throughout the partnership. The Maggi oven is also very accessible for those who don't have a lot of funds to invest and that was also important for us at the time
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